Legal information

Terms of use

Conditions for accessing and subscribing to Endora software.

Updated September 6, 2026

Professional service

Endora helps professionals and practices organize clinical and administrative information. It does not independently diagnose conditions or replace professional judgment, medical consultations or emergency services.
Technical availability in a country does not establish compliance with all its healthcare, electronic-record or data protection requirements. Review applicable requirements and agreements with Endora before using regulated information.

You must have legal capacity to contract and authority to act for your practice. Each person must use their own account and protect their credentials.
The practice must provide accurate information and have authorization to record patient data and images. Accessing another practice’s information, compromising security or uploading unlawful content is prohibited.
Rights to supplied data and files remain with their holders. Endora’s use is limited to delivering and protecting the service under applicable instructions and rights.

Before confirming a purchase, review the plan, currency, total amount, taxes, billing frequency and next billing date displayed in checkout.
The advertised free trial does not require a card. Registration alone does not create a charge when the trial ends: a paid subscription must be purchased.
Subscriptions may involve recurring charges and renewals under the conditions accepted at purchase. An annual plan’s monthly equivalent is not a monthly billing schedule.
Feature and price changes must respect the agreement and notices and rights required by applicable law.

Manage your subscription through Billing and the payment portal available in your account. If you cannot access it, contact endoracloud@gmail.com and identify the account and subscription.
Canceling future renewals and requesting a payment refund are separate actions. The cancellation and refund policy explains how requests are reviewed.
Nothing on this page limits non-waivable rights, refunds, compensation or complaint mechanisms provided by law.

The practice must review record and report accuracy, verify recipients before sharing information and meet its professional and retention duties.
Uninterrupted availability and healthcare or security certifications not obtained are not promised. Endora’s technical controls do not replace each party’s applicable obligations.
Access may be restricted for security incidents, abuse or non-payment, subject to applicable legal and contractual duties. Coordinate information recovery and account closure with support.

Endora operates from Culiacán, Sinaloa, Mexico. Send questions or complaints to endoracloud@gmail.com.
These terms do not require a waiver of competent authorities or mandatory customer protections in the applicable jurisdiction.